Shipping Policy
Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Carriers
We ship via USPS, UPS, and FedEx depending on your location and the size of your order. You will receive a tracking number by email once your order ships.
Domestic Shipping
We ship to all 50 US states. Standard shipping typically takes 3-7 business days after processing. Expedited shipping options may be available at checkout.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check the cart for current promotions.
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can use this number to track your package directly on the carrier's website.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us at sales@zcaresolutions.com or call (888) 922-7327 within 7 days of the expected delivery date. We will work with you to resolve the issue.